Refund policy

 

Gummiotics – Return & Refund Policy

 


We want you to be completely satisfied with your purchase. If for any reason you are not, our return and refund policy is designed to be simple, transparent, and fair.

 

 

 

30-Day Return Policy

 


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


 

To be eligible for a return:

 

 

  • Your item must be in the same condition that you received it

  • Unused and unopened, in its original packaging

  • You’ll need to provide the receipt or proof of purchase

 


To start a return, please contact us at contact@gummiotics.com


Returns should be sent to:


Gummiotics – Returns Department

[Insert Full Return Address Here]


⚠️ Items sent back without first requesting a return will not be accepted.


For any return-related questions, please contact us at contact@gummiotics.com

 

 

 

Damages & Issues

 


Please inspect your order upon arrival and contact us immediately at contact@gummiotics.com if:

 

  • The item is defective

  • The item is damaged

  • You received the wrong item

 


We will evaluate the issue promptly and work to resolve it fairly.

 

 

 

Exceptions / Non-Returnable Items

 


Certain types of items cannot be returned, including:

 

  • Perishable goods (such as food items)

  • Custom or personalized products

  • Personal care goods (including opened supplements or gummies)

  • Hazardous materials, flammable liquids, or gases

 


⚠️ We also do not accept returns on sale items or gift cards.


If you are unsure whether your product qualifies, please contact us at contact@gummiotics.com

 

 

 

Exchanges

 


The fastest way to get the item you want is to:

 

  1. Return the item you have

  2. Once the return is accepted, place a new order for the replacement product

 

 

 

 

European Union – 14-Day Cooling-Off Period

 


If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.


As with our standard policy, items must be:

 

  • Unused

  • In original packaging

  • Returned with proof of purchase

 

 

 

 

Refunds

 


Once we receive and inspect your return, we will notify you whether your refund has been approved.


If approved:

 

  • Refunds will be processed back to your original payment method within 10 business days

  • Your bank or card provider may take additional time to post the refund

 


If more than 15 business days have passed since refund approval and you have not received your refund, please contact us at contact@gummiotics.com